Age Verification Policy

18+ Only

Our services are intended for adults only. You must be at least 18 years old to access, create an account, or use Pounamu Luck features. We may use age-gating and verification controls to help prevent access by underage persons.

Age-Gating Steps

• Date-of-birth entry and an 18+ confirmation during sign-up.
• Checks designed to detect inconsistent, missing, or high-risk information.
• Restrictions that may limit certain features until verification is completed.

How We Verify Age

We may verify age using one or more of the following methods:

• Electronic checks against trusted data sources (where available).
• Requesting evidence of age (e.g., a government-issued photo ID showing date of birth).
• Additional information to confirm identity and reduce underage risk (for example, address confirmation or a selfie/"liveness" check where supported).

When Additional Checks May Be Required

• If we cannot verify your age automatically.
• If information appears inaccurate, inconsistent, or suggests you may be under 18.
• If we receive a report or become aware of suspected underage access.
• When required to protect our platform or comply with applicable obligations.

Suspected Underage Users

If we suspect an account is being used by, created for, or associated with a person under 18, we may suspend access while we investigate and request age verification. We may also restrict communications and gameplay features during review.

Consequences of Violations

• Account restriction, suspension, or termination.
• Removal of access to the service and related features.
• We may decline to provide service where age cannot be verified or where underage use is identified.

Pounamu Luck is an entertainment product and is not intended for minors.

Contact

If you have questions about age verification or believe an underage person is using our service, contact us:

Email: contact@pounamuluck.com
Phone: +64 21 586 9143