Cookie & Tracking Policy

What are cookies and similar technologies?

Cookies are small text files stored on your browser or device. Similar technologies include pixels (tiny images that record when a page is viewed), SDKs (code in apps), and local storage. These technologies can recognise your device, remember preferences, and help us understand how the service is used.

How we use them

• Strictly necessary: security, login/session management, load balancing, cookie consent, and core site/app features.
• Performance & analytics: measure traffic, diagnose issues, and improve features (e.g., which pages are used, crash/error logs, aggregated reporting).
• Functional & personalisation: remember preferences (language, settings) and tailor content or in-product experiences.
• Fraud prevention: detect suspicious activity, protect accounts, enforce our terms, and maintain service integrity.
• Advertising measurement: measure the effectiveness of campaigns (e.g., conversions and attribution). We may use third-party pixels/SDKs for measurement and aggregated reporting.

Consent and your choices

Where required, we ask for your consent before setting non-essential cookies/trackers. You can withdraw or change your choices at any time using our cookie/consent controls (where available) and the methods below. Strictly necessary cookies may be used regardless of consent because they are required to provide the service securely.

• Browser controls: block or delete cookies in your browser settings. If you disable cookies, parts of the service may not work properly.
• Device/app controls: adjust device settings that limit ad tracking or reset advertising identifiers (if applicable).
• Ad preferences: some advertising/measurement partners provide opt-out tools. Opting out typically reduces personalised measurement/ads but does not stop all ads.

We do not currently respond to “Do Not Track” signals uniformly across all browsers and devices; we apply the choices described in this Policy where supported.

Third parties

Some cookies/trackers may be set by third parties that help us deliver analytics, security, and advertising measurement. These third parties may process data under their own policies. We aim to use configurations that limit data to what is necessary for the stated purposes and to use aggregated/limited reporting where possible.

Retention

Cookie lifetimes vary. Some are session-based and expire when you close your browser; others persist for a set period. We retain related logs/analytics data for as long as needed for the purposes described (such as security, troubleshooting, and reporting) and as required by law.

Updates to this Policy

We may update this Policy from time to time. We will post the updated version on this page and update the “Last updated” date.